If you have a Lycos Mail subscription, your billing information may have lapsed. Please make sure your billing information is up to date. Act promptly as free email accounts are deleted after 30 days.
Q: How do I sign up for a Lycos Mail subscription?
A: To upgrade to a premium Lycos Mail account, please click here.
Q: How much do Lycos Mail subscriptions cost?
A: There are three Lycos Mail subscription (US) plans: $4.95 per month, $19.95 per year, or $49.95 per 3 years.
Q: I have a Lycos Mail subscription, why did I get directed to this page?
A: Most likely we were unable to renew your subscription. For example, your credit card on file may have expired. You should act promptly to fix this as we delete free accounts after 30 days. Please make sure your billing information is correct.
Q: I do not want to continue my Lycos Mail suscription. Can I download my messages?
A: Yes, you’ll need to use an email client such as Thunderbird, Outlook, Mac Mail, or Windows 10 Mail and configure it to connect via POP to our mail servers. See this article for the POP configuration.
Q: What will eventually happen to a free Lycos Mail account?
A: 30 days after an account is downgraded to a free account, the mailbox and its messages will be deleted. After that point, if you make your account paid again, we will not be able to retrieve your old messages.
Q: I am having trouble signing up for a Lycos Mail subscription of fixing a billing issue on my existing subscription.
A: Please contact our support so that we can help you.